Privacy Policy – Balancen

Last updated: [FECHA]

Balancen (“we”, “our”, “us”) is a fitness and nutrition application designed to help users track meals, monitor progress, and receive AI-generated suggestions for diet and exercise.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Account credentials

Health & Fitness Data

  • Weight
  • Height
  • Age
  • Activity level
  • Food intake
  • Progress data
  • Goals set by the user

Media Data

  • Photos taken within the app (e.g., food photos)

Technical Data

  • Device type
  • Operating system
  • App usage analytics
  • Crash logs

2. How We Use Your Information

We use your data to:

  • Provide personalized diet and exercise suggestions
  • Track user progress
  • Improve app performance
  • Analyze usage trends
  • Provide customer support

We do not sell personal data.


3. AI-Generated Content Disclaimer

Balancen uses artificial intelligence to generate dietary and fitness suggestions.
The information provided is for informational purposes only and does not constitute medical advice. Users should consult a qualified healthcare professional before making health-related decisions.


4. Data Storage & Security

We implement appropriate technical and organizational measures to protect user data. Data may be stored securely on third-party cloud services.


5. Third-Party Services

We may use third-party services for:

  • Authentication
  • Analytics
  • Cloud storage
  • Payment processing (Apple / Google In-App Purchases)

These services may process data in accordance with their own privacy policies.


6. Data Sharing

We do not sell user data.
We only share data when necessary to:

  • Comply with legal obligations
  • Process payments
  • Provide core app functionality

7. Data Retention

We retain user data only for as long as necessary to provide services.


8. Account Deletion

Users may request deletion of their account and associated data by:

  • Using the “Delete Account” option inside the app
    or
  • Contacting us at: [TU EMAIL]

9. Children’s Privacy

Balancen is not intended for children under 13 years of age.


For privacy-related inquiries, contact

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